Frequently Asked Questions

  • Veritey HealthCare's home health care service is comparable to having a dedicated team of healthcare professionals right in the comfort of your own home. We closely collaborate with you, your family, and your physician to provide the necessary care for your recovery from illness, surgery, or injury. Our primary objective is to support you in regaining independence and returning to your usual state of well-being.

    Your personalized care plan, developed together with your doctor and our clinical team, includes a wide range of home healthcare services. This can include:

    • Skilled nursing care

    • Caring home health aides

    • Physical therapy

    • Occupational therapy

    • Speech therapy

    • Support from a medical social worker

    • Pain management

    • Medication management

    • Wound care

    • Infusion therapy

    • Psychiatric services

    Veritey HealthCare also offers specialized home health programs designed for patients with specific conditions like COPD, heart failure or those at risk of falling.

  • You may qualify for Veritey HealthCare's home health care services if:

    • Your doctor recommends home health care for you.

    • You need skilled nursing care or therapy (physical, occupational or speech therapy) on an intermittent basis.

    • Your condition makes it challenging for you to leave your home, which means you are "homebound."

  • Veritey HealthCare's home healthcare services offer numerous advantages:

    • You get to recover in the comfort of your own home, which often leads to a quicker recovery with fewer complications.

    • It reduces the need for unnecessary trips to the hospital.

    • We provide support not only to you but also to your caregivers and family members.

    • We use scientifically-backed clinical practices to ensure you receive the best care possible.

    • Our interdisciplinary approach means you have access to a diverse team of healthcare professionals.

    • We tailor your care plan to your unique needs, providing personalized support.

  • Veritey HealthCare's home healthcare services can be a great fit for you or your loved one if:

    • You have a chronic illness like heart disease, diabetes, kidney disease or COPD.

    • You're recovering from surgery, a hospital stay or an illness.

    • You need assistance getting out of the house.

    • You have frequent doctor's appointments or hospital visits.

    • You could benefit from education to better manage your medical condition.

    • You're at risk of severe illness due to COVID-19, particularly if you're 65 or older or have an underlying condition.

  • On your initial visit, a nurse or therapist from Veritey HealthCare will engage in an in-depth discussion and professional evaluation. This allows us to pinpoint areas where you may require additional support or advice to effectively manage your health.

    Collaborating closely with your doctor, family, and caregivers, we craft a personalized action plan tailored to your unique needs. It's a collaborative endeavor to ensure your well-being, especially if you're transitioning from a hospital or nursing facility back to your home—we strive for a seamless transition.

  • Veritey HealthCare schedules home health visits based on your customized care plan. Your doctor can adjust this plan as needed—whether it means more or fewer visits or changing services. Our goal is to provide tailored and optimal home health care that fits your unique situation.

  • Of course, you have the freedom to choose your healthcare provider, and we'd be honored to be your provider of choice. Please note that Veritey HealthCare accepts both Medicaid and private pay for our services.

  • Veritey HealthCare has a wide network of home healthcare centers across the community, making it convenient for you to access our services. To find the Veritey HealthCare home health agency closest to your location, simply consult our care center directory.

  • A nurse or therapist from Veritey HealthCare will get in touch with you by phone to schedule your first visit. If you're coming from a hospital or nursing facility, we typically aim to have that initial visit within 24 hours of your discharge to ensure a seamless transition back home.

  • Veritey HealthCare accepts both Medicaid and private pay for our home health care services.

  • Yes, Veritey HealthCare's home healthcare centers are certified by Medicaid, which is a requirement for Medicaid to cover the cost of home health services.

  • Your home encompasses various living arrangements like houses, apartments, relatives' homes, senior communities, or other dwellings. Yet, it's important to understand that hospitals, skilled nursing facilities, and intermediate care facilities might not be classified as "homes," which could impact the availability of home health services in those environments.

  • The duration of your home health care from Veritey HealthCare is determined by your physician. Your doctor will specify the number of visits, how often they should occur and how long they should last based on your needs and health status.

  • Veritey HealthCare prioritizes the careful selection and training of our home healthcare team. Our patient care staff possess pertinent professional licenses and certifications. We implement rigorous background checks and request numerous personal and professional references. Upon joining Veritey HealthCare, our employees undergo a detailed orientation and engage in continuous training programs to enhance their skills consistently.